At Divine Interior, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Data Protection & Security
All credit/debit card details and payment information are never stored, sold, shared, rented, or leased to any third parties. We ensure that all online transactions are processed securely through trusted payment gateways.
We also do not store, sell, share, rent, or lease any personally identifiable information of our customers to third parties. Your privacy and trust are our top priority.
Information We Collect
We may collect basic personal details such as your name, phone number, email address, and location when you contact us, request a service, or place an inquiry. This information is used only to provide better customer service and project support.
How We Use Your Information
Your information is used strictly for:
- Responding to your inquiries and service requests
- Processing project-related communication
- Providing customer support
- Improving our services and user experience
We do not use your information for unauthorized marketing or third-party sharing.
Service & Project Information
All custom interior, renovation, and furnishing projects are made according to client specifications. Once approved, orders cannot be modified or cancelled without management approval. Customers are advised to review all project details carefully before confirmation.
Payments & Cancellations
Cancellations may be subject to a processing fee as per company policy. Refunds, if applicable, are processed within 5–7 business days depending on bank and management approval.
Cookies & Website Usage
Our website may use cookies to improve user experience and analyze website performance. Cookies help us understand user preferences and enhance our services. You may disable cookies through your browser settings if you prefer.
Data Security
We take appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. While we use secure systems, no online transmission is 100% secure, and users share information at their own risk.
Third-Party Services
We may use trusted third-party services such as delivery partners or payment gateways. These partners are only provided with the necessary information required to complete their tasks and are bound by confidentiality.
Policy Updates
Divine Interior reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page, and continued use of our website means you accept the updated policy.
